1. What is Zayluxe.pk?

Zayluxe.pk is a premium ladies’ footwear brand offering trendy, comfortable, and high-quality shoes for women in Pakistan. From casual flats to elegant heels, we bring you footwear that blends fashion with comfort.

2. Where are you based?

We are based in Pakistan and operate exclusively through our online store www.zayluxe.pk.

3. How can I place an order?

It’s simple!

1. Browse our collection and select your favorite design.

2. Choose your size and click “Add to Cart.”

3. Proceed to checkout and fill in your shipping details.

4. Select your payment method and confirm your order.

4. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery all over Pakistan.

5. How long will my order take to arrive?

Delivery time depends on your location:

• Major cities: 2–4 working days

• Other areas: 3–6 working days
  You’ll receive a tracking number once your order is dispatched.

6. How do I know which size to order?

Each product page includes a size chart to help you choose the best fit. If you're unsure, feel free to contact us for assistance.

7. Can I exchange my shoes if they don't fit?

Yes! We offer size exchanges within 3 days of delivery, provided the shoes are unused and in original condition. Just contact us via WhatsApp to initiate the exchange.

8. What is your return policy?

We accept returns within 3 days for defective or incorrect items. Items must be unused and in original packaging. Return shipping costs are the customer’s responsibility unless the item is faulty.